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Privacy and data protection

South Somerset District Council is committed to protecting your privacy when you use our services.  The Privacy Notice below explains how we use information about you and how we protect your privacy.

View our Data Protection Policy here

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, contact the Data Protection Officer, Brendan Downes, at or by calling 01935 462462 and asking to speak to the Data Protection Officer.

The law allows us to use your personal information. There are a number of legal reasons why we need to collect and use your personal information.

Generally we collect and use personal information in the where:

  • you, or your legal representative, have given consent
  • you have entered into a contract with us
  • it is necessary to perform our statutory duties
  • it is necessary to protect someone in an emergency
  • it is required by law
  • it is necessary for employment purposes
  • you have made your information publicly available
  • it is necessary for legal cases
  • it is to the benefit of society as a whole
  • it is necessary to protect public health
  • it is necessary for archiving, research, or statistical purposes
  • it is required to assess and award grant payments

We only use the information that we need. Where we can, we'll only collect and use personal information if we need it to deliver a service or meet a requirement.

If we don't need personal information we'll either keep you anonymous if we already have it for something else or we won't ask you for it. For example in a survey we may not need your contact details we'll only collect your survey responses.

If we use your personal information for research and analysis, we'll always keep you anonymous or use a different name unless you've agreed that your personal information can be used for that research.

If we have consent to use your personal information, you have the right to remove it at any time. If you want to remove your consent, please contact our Data Protection Officer and tell us which service or services you're using so we can deal with your request.

National Fraud Initiative (NFI)

The Local Authorities and the Registered Providers are under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

The Cabinet Office is responsible for carrying out data matching exercises.

Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it may indicate that there is an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

The partner Local Authorities and the Registered Providers participate in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud and are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise.


We want to make our online services as easy, useful and reliable as we can. Therefore, like most other websites we use 'cookies' to collect anonymous statistics about how people use our site. For more information on how we use cookies, see our Cookies page.

Links to other websites

SSDC websites contain hyperlinks to websites owned and operated by third parties. This privacy notice does not cover the links contained on this site which takes you to another website. These third party websites have their own privacy policies and you are encouraged to read the privacy statements on the other websites that you visit.

SSDC is only responsible for the content it inputs on its own website and social media and we do not accept any responsibility or liability for any other content including links to third party websites. Your use of such websites is at your own risk.

Social networking sites

We may monitor and respond to comments or opinions on social networking sites, for example Facebook and Twitter. 

General Election privacy notice

You can view a copy of our General Election privacy notice online.

Changes to this privacy notice

We keep our privacy notice under review and if this privacy notice changes in any way, an updated version will be placed on this page. If you think there are any errors or you have any other comments or queries on the content of this Privacy Notice, contact us

How to contact us

If you are not happy with the way in which we have processed and dealt with your personal information then you can make a complaint using the Council's complaint procedure.

If, after following the complaints process, you are still unhappy then you can make a complaint to the Information Commissioner.

Thank you. You response is appreciated.

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