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Housing advice

Duty to refer

The process for Duty to Refer will be changing from April 2023. Details will follow soon.

If you think you are at risk of losing your home, you should seek advice immediately.

NOTE FOR AGENCIES - referrals under the Homelessness Reduction Act:

If you are an agency needing to make a referral to us, complete the Duty to Refer form and email it to

If your client is due to be homeless within 48 hours, email the referral and immediately contact us on 01935 462462 to speak to a member of the team.

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