You can find your Council Tax band on Your Area.

Simply enter your postcode in the search box.

More information about banding can be found on our Council Tax bands page. 

You can set up a direct debit in a few ways. You can call us on 0300 123 2224, or complete the direct debit instruction attached to your annual bill. Or you can pay online.

For other payment options, visit the Council Tax section of the website.

The annual bills were calculated on the 22nd February 2023, and any payment after this date will not show on your bill.

We can organise a revised bill to be issued in due course.

If you would like a revised bill visit 'My Account', or contact us.

Yes, we can make this change to your next Council Tax bill. Make this change by contacting us.

Have you previously paid by standing order? If so, you will need to amend this with your bank.

Alternatively, set up a Direct Debit by calling us on 0300 123 2224 and have your Council Tax account number ready.

The annual bills were calculated on the 22nd February 2023. If you have informed us of a change in your circumstances you will be sent a revised bill.

You can view our available discounts.

If you feel you may be entitled to a discount, then please visit our exemptions page.

If you are in receipt of a discount, this will show on your annual bill.

Yes, if you contact us by 9 April you can set up a Direct Debit to start from 25th of the month, and you can have payments over 12 months.

If you would prefer another date of the 1st, 7th or 14th, we can only calculate this over 11 months, as we will not be able to get the Direct Debit instruction to the bank in time.

Or you can make a card payment for the April instalment instead.

Call us on 0300 123 2224 so we can set this up for you.

Complete our Council Tax Support form.

If you are in receipt of Council Tax Support you can apply for Council Tax Support hardship funding. You can apply for this online or contact the Citizens Advice Bureau.

Yes, you can be refunded if your bill shows you are in credit.

However, any payments made in addition to your monthly liability will reduce your instalments for the remainder of the financial year and not produce a credit.

If you pay your Council Tax account by Direct Debit, any credit due to you will be refunded automatically to the bank account used to make your payments.

If you pay your Council Tax by any other means, for example on our website or over the telephone with one of our advisors, you will need to make a claim using the refund form within your My Account area.

You need to have a My Account with upgraded access in order to complete the form. If you already have a basic account, sign in to request upgraded access. If you do not have an account, register now.